Terms and conditions
Last updated: 23 October 2026
These terms apply when you buy from nottinghambooks.co.uk. Please read them before you order. They don’t affect your legal rights as a consumer.
Who we are
Nottingham Books is run by LeftLion Ltd, a company registered in England and Wales (company number 08661252), registered office Unit 49, Freckingham Street, Nottingham NG1 1DQ. You can contact us through our contact form or by email at shop@leftlion.co.uk.
Your order
When you place an order we’ll email you to confirm we’ve received it. Our contract with you starts when we send that confirmation.
Books marked “To order” aren’t on our shelves; we order a copy in for you. If we can’t get one after all, we’ll let you know and refund you in full.
If we’ve made an obvious mistake with a price or description, we’ll contact you before sending your order. You can then go ahead at the right price or cancel for a full refund.
Prices and payment
Prices are in pounds sterling. Postage is added at checkout, based on the weight of your order, and shown before you pay. Payment is taken when you place your order. Card and wallet payments are processed securely by Stripe; we never see your full card number.
Delivery
We post to the countries listed on our delivery and returns page, which also explains how long orders take, how postage is worked out and what to do if a parcel doesn’t arrive. If you’re ordering from outside the UK, you’re responsible for any import duty, VAT or handling fees charged by your country.
Cancellations and returns
- You can cancel at any time before we send your order, for a full refund.
- After it arrives, you have 14 days to tell us you want to return it, and a further 14 days to send it back, unused and in the condition you received it. You pay the return postage. We’ll refund the price of the books and the original standard postage within 14 days of getting them back.
- If a book arrives damaged or we’ve sent the wrong one, contact us first. We’ll replace it or refund you, and cover the postage.
The delivery and returns page has the details.
Gift vouchers
- Gift vouchers are sent by email, usually within a few minutes of payment, to the address given when buying.
- A voucher can be spent on any book in the shop and on postage. Enter its code at the basket or checkout. Anything not spent stays on the voucher for next time, and you can use more than one voucher on an order.
- Vouchers are valid for two years from the date they’re bought. The expiry date is shown in the voucher email.
- Vouchers can’t be exchanged for cash. If you return books bought with a voucher, we’ll put the amount back on the voucher.
- If you change your mind about buying a voucher, tell us within 14 days and, as long as it hasn’t been used, we’ll refund you in full.
- Please keep the voucher code safe, as anyone with it can spend it. If a voucher email goes missing, contact us and we’ll resend it.
Our responsibility to you
We’re responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill. We aren’t responsible for loss or damage that wasn’t foreseeable, or for business losses. Nothing in these terms limits our responsibility where it would be unlawful to do so.
Your information
We use your details only to process your order and as described in our privacy policy.
Problems and complaints
If something’s gone wrong, please contact us and we’ll do our best to put it right.
The law
These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring legal proceedings in your local courts.
Changes to these terms
We may update these terms from time to time. The version on this page when you place your order is the one that applies to it.